Companies that successfully use the SAP for Utilities solution portfolio range from global investor-owned enterprises to midsize and smaller public-owned municipalities. They operate in markets that are either still fully regulated or that are already open to competition at various levels.

The list of utilities companies currently using SAP for Utilities solutions is, in itself, impressive proof of the popularity and success of SAP's offerings.

Featured Case Studies and Stories

Northern Gas Networks See why Northern Gas Networks chose SAP Asset and Work Management when it was spun off from National Grid – taking only 18 months to completely exit legacy IT systems. Read the full story (PDF).		Marin Municipal Water District Marin deployed both SAP for Public Sector and SAP for Utilities to help ensure the fiscal and environmental vitality of the district for future generations. Read the full story (PDF).
Ecotricity Group Ecotricity implemented SAP for Utilities and SAP Customer Relationship Management, with help from IBM (United Kingdom) to facilitate customer service improvements. Read the full story (PDF).		RWE Energy Discover why RWE Energy enlisted the expertise of SAP Consulting to implement SAP software – resulting in more transparency and minimized risk. Read the full story (PDF).

Showing 1-10 of 53 Page: 10 assets per page 20 assets per page 50 assets per page 100 assets per page   1 2 3 4 5 6  Asset Type:  All Asset Types Customer Success Stories Case Studies ROI Case Studies Customer Success Profile Business Transformation Studies Customer Success Book    Title   Asset Type  American Electric Power Read this customer success story to find out how major utility company, American Electric Power, leveraged SAP BusinessObjects Knowledge Accelerator to train a large number of users in a short period of time.        American Electric Power (42 KB) Customer Success Stories Aquarion Water Company Find out how this public water supply company completely overhauled its IT infrastructure by implementing the SAP for Utilities solutions portfolio.The result: a common view of real-time information, more efficient scheduling of repair calls, better customer service with faster response times and reduced revenue leaks.       Aquarion Water Company (3 MB) Business Transformation Studies Bluewater Power Distribution Read how SAP software helps Bluewater Power Distribution effectively compete in a deregulated marketplace. With increased confidence in regulatory compliance and financial information, Bluewater improved statistical tracking, visibility and cost controls across operations, and ability to respond to new business opportunities.       Bluewater Power Distribution (815 KB) Business Transformation Studies City of Cape Town Read how SAP software enabled the City of Cape Town achieve its goal to replace multiple, outdated legacy systems with a single, integrated ERP and utility billing system – providing ongoing cost savings and unlocking revenue streams to support future services for its citizens.       City of Cape Town (107 KB) Customer Success Stories City of Tacoma Learn why the City of Tacoma, located in the U.S. state of Washington, replaced its entire IT infrastructure with integrated software from SAP. Improved efficiencies and resource allocation for the city government included automated budget billing, 24x7 self-service for customers, and increased customer satisfaction.       City of Tacoma (324 KB) Customer Success Stories Comgás See how this gas utility optimized its asset management and maintenance activities from manual to automated business processes. The firm was the first in Latin America to deploy the SAP xApp Mobile Asset Management (SAP xMAM) composite application to help field technicians to resolve problems faster.       Comgás (178 KB) Customer Success Profile Comisión Federal de Electricidad Discover how the SAP MaxAttention support option safeguarded this Mexican utility's upgrade to the SAP ERP application. Keeping the implementation on time and within budget resulted in significant savings in hardware and TCO, and complete transparency across financials, materials, management, and plant maintenance.       Comisión Federal de Electricidad (250 KB) Customer Success Profile Conectiv Energy Review how this energy supplier implemented lean operations using the SAP Visual Information for Plants application by NRX (SAP VIP) with the SAP NetWeaver platform as the IT infrastructure. Connectiv reduced urgent work orders by up to 20%, storeroom inventory by 20%, and work-order execution time for stock items by 90%.       Conectiv Energy (110 KB) Business Transformation Studies Conectiv Energy Find out why this innovative wholesale energy supplier chose SAP Visual Information for Plants by NRX (SAP VIP) with the SAP NetWeaver platform to implement lean operations with cutting-edge technology. As a result, the company realized its goals because SAP VIP provided ease-of-use – leading to much higher user acceptance.       Conectiv Energy (2 MB) Business Transformation Studies Cooperativa Rural de Electrificación Read how a large electric utility relied on SAP Consulting to quantify the cost, effort, timeline, and business benefits of upgrading to the SAP ERP application. Within one week, the utility received a comprehensive upgrade plan to guide its preparation and budgeting, thanks to the quick upgrade analysis service for SAP ERP.       Cooperativa Rural de Electrificación (250 KB) Customer Success Profile Showing 1-10 of 53 Page: 10 assets per page 20 assets per page 50 assets per page 100 assets per page   1 2 3 4 5 6